Did you know that 95% of IT decision-makers rely on peer recommendations when making a buying decision? In what Forrester Research has dubbed "The Age of the Customer," an online community is one of the most important investment decisions an organization has to make. As humans, we highly value the opinions of our family, friends, and peers. With these things in mind, it’s time for executives to hear from their peers about how well their online community performs and how well it suits their needs. It’s time for a centralized forum where community managers, executives, and IT professionals can speak openly and honestly about their experiences with their online community. It’s time for end users to have a collective voice in an incredibly competitive market.
While there are other software review sites out there, ReviewMyCommunity is the first and only software review site dedicated exclusively to online community software. Rather than sifting through dozens of software categories to find online community platforms--is it under customer support? Collaboration? Enterprise? Other?--ReviewMyCommunity simplifies the process. Evaluating and selecting an online community platform can be hard, with so many different platforms out there, each with different features. My hope is that ReviewMyCommunity helps simplify the process a bit by providing a forum for community admins to leave frank reviews about the platforms they administer--what they like, what they don’t like and whether they’d recommend the platform or not.
I'm Ben Martin, a long-time online community geek and the site operator of ReviewMyCommunity.net. I’ve been obsessed with online community since the mid 90s, built websites for listservs that I belonged to in college, and have been involved with some facet of community management for almost 20 years. I’m a fervent believer in the power of online communities to connect people with shared interests and provide digital spaces that aren’t governed by the whims of public social media platforms. Since 2014, I've been the Chief Engagement Officer at Online Community Results, providing consulting, training, and coaching services that have helped thousands of organizations achieve ROI and accomplish their business objectives using online communities.
ReviewMyCommunity.net is in a pre-launch phase, and we're currently gathering reviews. Reviews will be published once we've amassed 100 of them.
ReviewMyCommunity.net works on a pay-it-forward basis. Leave a review on your community platform, and gain a lifetime subscription to ReviewMyCommunity.net and all the other reviews. If you don't have a community platform to review, you can purchase a subscription to read the reviews.
Right now, ReviewMyCommunity.net is in a pre-launch phase, and no reviews will be published until we've gotten 100 of them. Once the site goes live, I will do its best to ensure that all reviews are posted within 72 hours. I take the validity of each review very seriously. Every review is vetted -- personally by me -- to ensure that the reviewer is a real person who has actually used the software, that everything looks ok with regard to information being complete, etc. If you don’t see your review or haven’t heard from me about your review within 72 hours, please feel free to contact me at maggie@ReviewMyCommunity.net to confirm the status of your review. Once your review is posted, you will receive login credentials for the site.
What if I haven’t managed or administered a community platform to review but want to be able to read reviews?
If you don’t have a platform to review, that’s okay. You can still gain access to the reviews with a subscription. During the pre-launch phase, I’m offering lifetime subscriptions for $100. After go-live, that price will increase to $200. Once your payment is processed, and the site is officially launched, you will receive login information and have access to the online reviews.
Once your review is vetted and published, it will be posted exactly as it is submitted. ReviewMyCommunity will not alter a review without the written request of the reviewer. We sometimes say things we wished we didn’t and we all make typos. Just contact me if you’d like to update your review.
While in theory, the site is a labor of love, the reality is that there are costs and work involved in keeping it up and running. If you’re an online community platform vendor, please consider supporting ReviewMyCommunity by encouraging clients to review your platform here and, if you’re so inclined, we’d love to have you a sponsor! Ditto for community consultants and/or others involved in running, moderating, designing or otherwise involved in the business of online communities. Community managers, if you’d be so kind as to encourage people to leave a review of the platform they run, I’d be super grateful!
Nope, not at all. I have managed or administered plenty over the years, but have never been employed by one. While vendors can sponsor ReviewMyCommunity (more on that here), the reviews on the site are submitted by community managers and administrators, not vendors.