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Archived reviews are more than 24 months old, and aren't counted towards the average five star ratings or percent recommended.

Love my Jive platform!

Submitted Jun. 1, 2017
Content Management
4
Member Management
5
User Experience
4
Analytics & Reporting
3
Innovation
3
Customer Service
5
Community type: 
Employee/Enterprise Social Network
Number of members: 
1,001-5,000
Reviewer's job function: 
Community Manager
Staff size: 
1001-5000 employees
Organization's industry type: 
Electronics / Gaming / Technology
Years of personal experience with this platform: 
8-11 years
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While there are always things to complain about, and things we wish were different, I continue to be impressed with the way that Jive involves customers in their roadmap planning. Their annual customer conference is amazing! And the care and grace with which they accept and act on support feedback is incredible.

Absolutely a great overall customer experience.