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Archived reviews are more than 24 months old, and aren't counted towards the average five star ratings or percent recommended.

No new features since 2014, don't bother

Submitted Oct. 27, 2017
Content Management
2
Member Management
3
User Experience
4
Analytics & Reporting
3
Innovation
1
Customer Service
3
Community type: 
Professional Networking
Number of members: 
1,001-5,000
Reviewer's job function: 
Operations/Administration
Staff size: 
2-10 employees
Organization's industry type: 
Natural Resources / Environmental
Years of personal experience with this platform: 
4-7 years
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I used this platform as a consultant for a client in 2017. I answered the demographics as if I were employed by the company for which I did the consulting work.

For context and to be fair, this community platform is an add-on module of a membership management platform, and can't be bought unless you're already a customer of that membership management system. The parent company, Abila, announced in 2014 that it would resolve bugs and issues, but that it would no longer be investing in R&D for MemberFuse. 

That being said, it is available to a few hundred organizations, and they should heed this warning: STAY AWAY!

I'm hearing rumors that there's a good chance that this product will be deprecated entirely in the next two years. You'll be wasting your time and money on a platform that isn't getting any R&D investment and probably won't exist at all in the near future. Just don't.