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In Business Since: 
1997
Number of Employees: 
200

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Archived reviews are more than 24 months old, and aren't counted towards the average five star ratings or percent recommended.

New to this platform but seeking RFP's

Submitted Oct. 9, 2017
Content Management
3
Member Management
2
User Experience
2
Analytics & Reporting
3
Innovation
2
Customer Service
4
Community type: 
Membership
Number of members: 
10,001-15,000
Reviewer's job function: 
Community Manager
Staff size: 
51-100 employees
Organization's industry type: 
Membership Org/Association
Years of personal experience with this platform: 
Less than 1 year
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We have an external community.  I stepped into this role after we had this platform in place.  We currently use P360 for our database as well so the acquisition of Small World was nice, however, it's just not working for us.  We need a mobile app and the majority of our members have issues with user experience.  It also takes forever to implement new initiatives in the community like a calendar or posting documents.  We also need a better way to search for members within the community.  If you have the time to put into creating a new community, this might work for you, but I think we're going to be looking around at other external facing community platforms.