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Archived reviews are more than 24 months old, and aren't counted towards the average five star ratings or percent recommended.

Poor UX and lack of new features over past year

Submitted Nov. 26, 2018
Content Management
1
Member Management
3
User Experience
1
Analytics & Reporting
1
Innovation
1
Customer Service
1
Community type: 
Membership
Number of members: 
101-500
Reviewer's job function: 
Operations/Administration
Staff size: 
101-500 employees
Organization's industry type: 
Education
Years of personal experience with this platform: 
1-3 years
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YM is a clunky (but affordable) AMS. They layerd social link on top but didn't update the rest of the interface for non members to match. There is very little control over the interface for admins and you can't even post hyperlinks in the Feed section. It's also very difficult to control email announcements and the Discussions and Threads section is not intuitive or user friendly. The only updside is you can create private groups limitd to specific member types but even those are useless if people log in and are confused about what to do/where to go/how to post.