Not Very Intuitive or Flexible
We purchased this platform when listservs were going away, and we've kept it because of the price. It's not very intuitive for our mostly non-tech association members. It's not fun for them to figure out how to use a site--they just want answers and conversation. Unfortunately many have given up on the site because they didn't want to try to figure it out, so it's lost its value as a community platform. It's also quirky--often, as the admin I try to search for a particular group or forum, only to get a message that it doesn't exist. I then have to scroll through them until I find the one I want. Although a minor point, it would be nice to have a thumbs down option in addition to thumbs up, especially when we've had a couple of people dominating controversial forum conversations.
For some reason the galleries are hit or miss--sometimes it's easy to upload something, and other times it just won't work.
